Analist reservation and ticketing agent in InterGlobe Technologies
Job Experience
Analist reservation and ticketing agent
InterGlobe Technologies
September 2015 to Actually working here
Working as reservation and ticketing agent also worked on a project of refunds.Reservation creating PNR's ticket issuance cancellations adding seat and meal request
Customer care executive
Fareportal India Pvt Ltd.
March 2014 to December 2014
Was working there as cce helping clients to make booking on their website adding special request and confirming bookings
Customer care executive
Exl Service
June 2013 to September 2015
Was working in b2b for amex clients making bookings ticket issaunce handling online tools to make bookings online
Customer care executive
Bird Group of Companies
March 2011 to March 2012
Was working their as cce for thai airways handling reservation relation queries revalidation and calculating refunds
Education
Not applicable
Not applicableCurrently studying
10th Standard
CBSE boardCurrently studying
12th standard
CBSE boardCurrently studying
Diploma in Travel and Tourism
SkylinkCurrently studying
IATA foundation
IATACurrently studying
IATA consultant
IATACurrently studying
Languages
English
Advanced
IT skills
Word Excel powerpoint
Advanced
Other Skills
More Jyotsna
Career Goals
To have a wonderful career in travel industry
Industries of interest
Areas of interest
Availability to travel and work outside the city
Yes