Industrial Relations and Customer Services Officer

Project Support Services Asia ?PSSA /ATSAP

March 2012 to January 2016

? Responsible for all Industrial Relation activities for the company, including handling all matters related to disciplinary actions, grievances, counseling, staff misconduct, union matters, organizing collective agreement, advising and guiding management on the and best practices employee and employer relations including all relevant employment laws.
? Doing administration work as according to day to day operation & handling MYOB software to enter daily report.
? Bank Reconciliation.
? Daily post up date in and out
? Conducting Domestic Inquiries in accordance with established guidelines and in effective and expeditious manner.
? Providing assistance to External Counsels in handling Court Cases - establishing good relationships with relevant industry players, consult legal practitioners and related government agencies and provide advices accordingly and when necessary make recommendations on best practices relating to managing court cases.
? Ensuring proper presentation at Conciliation meetings at IR and work safe & Labor Departments.
? Analyze and review the late coming and absenteeism of the employees for the improvement.

Overseas Qualification Assessment comparable to Education level Of an Australian BACHELOR DEGREE Ma

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies