Customer Services & Data Entry

Fine Home International - Abu Dhabi ? UAE.

December 2014 to Actually working here

? Verified, updated and corrected source documents.
? Storing correct information in the system.
? Ensuring results tables and listing accurately reflect data within a data base.
? Entering data accurately onto computerized data base and excel spreadsheet.
? Locate and correct data entry errors.
? Compiling, coding, categorizing, calculating, tabulating and auditing data.

Executive Secretary / Receptionist

Sphinxes Luxury Cars ? Abu Dhabi - UAE

February 2014 to November 2014

? Making correspondence letters (Agreements, Amendment, refund, account statement, authorizing letter etc.) and other legal documents that are necessary.
? Monitor and screen incoming calls and direct the callers to the concerned employees.
? Responsible in handling complains, pending payments and evaluation of telegraphic transfer.
? Responsible in making preform invoice, fax, E-mails and setting appointments.
? Responsible in updating employees files personal Information.
? Receiving visi

Customer Services Representative & Indoor Sales Market

Emirates Telecommunications Corporation (Etisalat) in Abu Dhabi

July 2013 to January 2014

? Ensure that customer problems and complaints are handled professionally, effectively, maintained at a minimum level and resolved up to the highest level of customer satisfaction.
? Logging calls (including time, date and caller details).
? Providing customer service to all customers in accordance with defined quality standards and objectives.
? Responsible for entering / validating input data.
? Providing solutions to customer in trouble while using service or any product usage and knowled

Customer Services, Receptionist, Executive Secretary

Currently studying

- B.SC of Arts in Psychology from Kafr El Shiekh University 2014

Currently studying

Career Goals

Seeking Career Enhancing position, where my skill, talents and experience would be employed to create a better productive environment to work and grow in an organization that offers challenging environment.

Industries of interest

Other

Areas of interest

Education / Training

Availability to travel and work outside the city

Yes

Interests and hobbies