Office Administrator/Customer Service

Tri-Sure Closures

March 2014 to July 2015

Answer phone and redirect callers
Order entry into BPCS (accounting system)
Dealing with customer enquiries both over the phone and face to face
Preparing export documents for forwarding to the freight forwarder
Co-ordinate between sales and production in relation to production schedules
Created Certificate of Analysis and Certificate of Conformance and forwarded to the customer
Prepare credit notes & process
Monitored stock levels with the Production Manager and Warehouse Dispatcher
Liaised with freight forwarder
Dealt with intercompany staff on a regular basis
Prepared pro forma invoices for cash customers
Various other ad hoc administrative duties e.g. Filing, photocopying, faxing, emails
Prepared purchase Orders and forwarded to appropriate personnel
Organised planning for 3 to 4 months in advance for overseas stocks from our intercompany sites & ordering the stocks required & monitoring.
Chase up on imports.
Checking Transport Company invoices for verification
Ordering Stationary
Dealing directly with Warehouse dispatcher with daily dispatches

Cert IV in Accounting

February 2016 to June 2016

Diploma in Business Administration

September 2015 to December 2015

Career Goals

Industries of interest

Other

Areas of interest

Administration, Finances, Acountancy, Banking

Availability to travel and work outside the city

Yes

Interests and hobbies

Old Time New Vogue Dancing, Bus Trips, Travelling