Reservation Expert Host

ZebraLounge Corp. Cebu City- Cebu Philippines

August 2014 to Actually working here

Answering inquiries through e-mails
· Update bookings into the booking log
· Checked and updated booking reservation charts at the start and end of the shift
· Process payment and refund through platforms, Paypal and banks
· Checked apartments availability
· Took phone calls accurately from guest and provided relevant information about the apartment
· Switch and cancel reservations as and when needed
· Generated and submit monthly report to regarding bookings, sales and
· Made changes in the reservation dates as requested
· Made guests familiar with the features and available services of the apartment
· Resolve complaints as and when necessary
· Conduct Training and Evaluation
· Create excellent presentation of trained expert

Information and Admitting Staff

Saint Vincent General Hospital Cebu City - Cebu Philippines

March 2014 to July 2015

Making a good first impression to all clients or patients.
· To be able to answer telephone route and screen calls, greet visitors, respond to inquiries from the public, provide information about the organization.
· Gather patient?s personal and insurance information and direct them to the proper waiting room.
· To provide health care professionals with up-to-date patients information.
· Maintains a good interpersonal and customer service skills-being courte

Cashier/ Service Crew

Sbarro Fresh Italian Cooking Cebu City- Cebu Philippines

May 2013 to May 2014

Major Accomplishment:
· This involves processing customer, taking customer orders and deliver all requested item or foods to the tables and ensures restaurant patrons are comfortable and taken care all throughout the meal.

Bachelor of Science in Business Administration

June 2009 to April 2014

Career Goals

To find a challenging position to meet my competencies, capabilities, skills, education and experience.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies