General Manager in Pailalen
Job Experience
General Manager
Pailalen
November 2011 to November 2013
-Responsible for creating new business opportunities and strategic alliances with local partners, Hotels in Santiago and Tour Operators. -Advise the Board in making decisions. -Develop and monitor objectives, policies and budgets. -Management Control. -Coordinate events. -Creator of sales and restaurant team, wine Carte, touristic routes. -Development of new products.
CONSULTOR & TRAINER
The Singular Hotels
August 2011 to September 2011
-Establish criteria for The Singular Expedition guides. -Teach, practice and evaluate all the ?must? steps in greeting, guiding and closure of the excursions.
General Manager
Santuario del Rio
April 2010 to July 2011
- Change the Carte to a more refined style, reducing the fixed cost of restaurant and trained restaurant?s staff in protocol and language. - Management Control. - Advise the Board in making decisions. - Achieved the Quality Certification as Deluxe Lodge.
Host
University of Phoenix
June 2009 to June 2011
Trip Leader
Overseas Adventure Travel
July 2008 to April 2010
-Lead US tourist groups through South America and teach about the local culture. -Planed the touristic routes and programs for the travelers.
Host
Indiana University
June 2008 to June 2010
Co Founder & Director
ChileDtour
April 2007 to Actually working here
Product Manager
Representative & Coordinator of Technical visitors
Wines of Chile
January 2007 to December 2010
- Organizer of technical visits at Chilean Wineries. - Host and wine taster in the technical visit to the wineries.
Tour Director
Abercrombie & Kent
January 2006 to December 2009
- In high season, direct US, Australians and British tourist through the highlights of South America and in low season program planning for the new Chilean products.
Education
Post Graduate
[Otra]Universidad Internacional SEK (CL) (Chile)January 2005 to January 2006
Licentiate degree
[Otra]Universidad Internacional SEK (CL) (Chile)January 1990 to January 1995
[Otra]Saint Gabriel (Chile)January 1978 to January 1989
Languages
Portuguese
Basic
IT skills
Other Skills
More M Ignacio
Career Goals
Strong interest in native flora and fauna, has participated in various conservation projects and diffusion of the Chilean forest, highlighting Vodudahue Expedition led by Foundation Bosque Antiguo, in what is now the Pumalín Park. In different work and personal projects has had the opportunity to discover the magic of Chilean wine, making a deep knowledge of the subject, which led him to be the official host for technical visits of the Chilean Wine Association. Among the most important activities, he created his own tour operator, ChileDtour, where has captured his passion for tourism and love for the different local products, its culture and its people, who are today based on the highly successful programs offered to foreign tourists since 2007. During his 20 years career in the tourism sector and related activities, he has developed a great ability to emphasize the teamwork and positive leadership within different organizations, cultures and countries, maintaining a high interest in learning new things, develop new products, while having great organizational skills and responsibility. 100% responsable and dedicate to rich the goals of my work.
Industries of interest
Areas of interest
Availability to travel and work outside the city
No
Interests and hobbies
Skiing, Hiking, Photography, Nature, Movies, Food, Wine, Cooking, Teaching.