Sales representative

Toyota Kenya Limited

March 2016 to February 2017

-Welcoming customers on arrival at the showroom
-furnish well and clean vehicles putting them to proper displays for sale
-providing and advising best suggestions on models that fit customer interest or needs

Cashier at point of sale

Nakumatt Holdings Limited

December 2015 to February 2016

-demostrating empathetic friendly attitude towards customers
-manning the cash register and handling cash transactions
-balancing days transactions and deposits at a daily cash closing with a zero error rate
-processing and verifying payments, withdrawals, deposits and other electronic funds
-adhering to regulatory, security and audit procedures
-issuance of receipts, refunds, change and audit procedures

Sales and marketing

Nakumatt Holdings Limited

January 2012 to December 2015

-Analysing and investigating sales(price, demand and competition) prior to the market
-organising and display allocation of products or new items
-devising and presenting ideas and strategies on sales
-organizing promotional activities, events and products
-analyzing sales reports as they trend and performance
-training staff on new products and advising on sales targets
-involvement on social media sales campaigns
-adivising customers on products selection

Customer service

Nakumatt Holdings Limited

January 2009 to December 2011

The leading Retail supermarket chain in East Africa.
-receptionist on call and face to face promptly responding to inquiries, queries from customers
-execute and monitor quality standards for customer service by report and records analysis
-develop quality empathetic client relation and earn reputation
-guide and educate customers on usage, latest updates information
-encourage employees to display highest standards of service
-follow companies guidelines and policies

Sales coordinator

Britam insurance company

December 2007 to December 2008

Leading. Insurance company in East Africa,
-presenting, promoting and selling insurance products to Prospects
-performing cost benefit and needs analysis of clients
-calculate premiums and establish payment methods
-prompt respond to general inquiries and solving quiries
Training new members on insurance policies and sales techniques
-closing sales with contented clients

Certificate of secondary education

January 2003 to November 2006

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies