COORDINADOR ATENCION AL CLIENTE in Aln Group

Lima, Peru, Lima, Peru
Current:Aln Group
Past:Claro Perú

Job Experience

COORDINADOR ATENCION AL CLIENTE

Aln Group

June 2015 to April 2016

Supervisión de mas de 25 colaboradores en Call Center
Atención al Cliente y Reclamos
Servicio 123 Bitel Perú

Supervisor Generación de valor al Cliente Mdy BPO

Claro Perú

December 2012 to April 2015

ATC Back office

Diario El Comercio (Perú)

September 2012 to December 2012

Customer Service

SERVICIOS DE CALL CENTER DEL PERU

January 2010 to January 2011

Area Postpago

Entel Perú

April 2009 to June 2011

SpinVox

Advance Contact Center

January 2008 to October 2009

Education

Universidad Inca Garcilaso de la Vega

2000

Politecnico Estados Unidos Comas

Currently studying

Languages

English

Medium

IT skills

Excel

Medium

Other Skills

English ITIL Avaya Teamwork Customer Experience Contact Centers Microsoft Excel Customer Service Microsoft Office Telecommunications Team Leadership Call Centers

More M

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies