Customer service agent,travel consultant

Celebinas - Mumbai International Airport,mzahid travel

January 2016 to September 2016

Work Experience: Apr 2016 to Sep 2016
Organization: M Zahid Travel
Current Position: Travel Consultant ,Hotel packages ,Hajj & Umrah Packages

WORK RESPONSIBILITIES:
? Issuing Tickets From Amadeus
? Holiday Packages
? Hajj & Umrah Packages
Work Experience: JAN 2014 To April 2016
Organization: Celebi NAS Airport Services India Pvt. Ltd
Position: Passenger Service Agent.
Worked as a Passenger Service Agent in CELEBI NAS Airport service India Pvt for QATAR AIRWAYS at chhatrapati Shivaji international airport, Mumbai from 20thJan 2014
WORK RESPONSIBILITIES:
As an airline customer service agent, I would usually work for an airline and my job was dealing with passenger enquiries about flight departure and arrivals.
? Checking in Passengers and giving them boarding pass and seats number on Amadeus Reservation &DCS.
? Profiling passengers and visa document check.
? Handling passengers queries in regards to mishandled baggage and other related queries.
? Attended calls from passengers and answered their queries.
? Performing various duties at the boarding gate.
? Performing efficiently in obtaining departure clearance from Immigration and Custom desk.
? Arrivals work such as mishandle Property, Irregularity Report, damage baggage report updating and closing AHL.
? Post flight work.

Hsc passed

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies