Chief Operating Officer

Unique Bali Villas & Hotels Management

June 2014 to September 1915

Provide effective and inspiring leadership by being
actively involved in all programs and services,
developing a broad and deep knowledge of all
programs.
? Identify opportunities for projects to leverage crossprogram
strengths to take advantage of new
opportunities and/or to address organizational
challenges.
? Lead, coach, develop, and retain company?s highperformance
senior management team with an
emphasis on developing capacity in strategic analysis
and planning and program budgeting.

Cluster Resident Manager

The Imperial Heritage Malaka, Malaysia

October 1915 to Actually working here

? Fully responsible for all aspects of all
departments of two properties
? Support and work with all Head of Departments
in all aspects of running the hotel.
? Ensure the premises are in operative condition as
per category of the unit to receive & serve the
guests.
? Conduct regular operations team meeting with
all the HOD daily / weekly to discuss routine
operational matters, sales targets, guest
feedbacks / staff feedbacks and action taken
for service recovery, and also any staff issues.

Room Division Management

June 1989 to Currently studying

Career Goals

More exposure abroad and career advancement in hospitality industry

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies