Case Manager in The Ministry of Social Development (work & Income)

Auckland, New Zealand, NZ
Current:The Ministry of Social Development (work & Income)
Education:Customer Services

Job Experience

Case Manager

The Ministry of Social Development (work & Income)

October 2002 to June 2006

Manage a case load of 200 odd clients with benefit inquiries and services needed via appointment schedule daily.
Set group presentation to get to know clients and individual needs.
Assisting work ready client into finding work, part time/full time or assist client with training to upskill while they are receiving the benefit

Education

Customer Services

New Zealand Employment Services (Nueva Zelanda)

February 1999 to May 1998

Business & Management

Transition Training Institute (Nueva Zelanda)

February 1989 to November 1988

Languages

IT skills

Microsoft Word, Publisher, Excel, MYOB

Advanced

Other Skills

Ambassador Administration, Customer Service, Receptionist, Call Centre

More Faamalu Surita

Career Goals

After recovering from a long illness, I am now looking forward to returning to full time employment. I have strong Administrative/ Customer Service skills and love working with a diversity of cultures

Industries of interest

Entertainment

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies

Cooking, Crafts, Volleyball, Reading and Music