Officer At Referral Desk

Mo-Afrika Ithlokomele

April 2018 to Actually working here

? Taking care of referral desk
? Recruiting people for Computer Course
? Assessing Recruited Student to see if they qualify for the course
? Running day to day duties on helping client with their G-mail Account and how to use internet

Call screener

Europ Assistance

April 2013 to January 2016

? Answering courteously inbound calls.
? Obtains clients information by answering telephone calls, interviewing clients, verifying information.
? Keeping the drawer secure at all time
? Determines eligibility by comparing client information to requirements.
? Informs clients by explaining procedures, answering questions, providing information.
? Maintains and improves quality results by adhering to standards and guidelines.
? Recommending improved procedures.
? Coordinate with the dispatch team

Diploma In Business Administration

February 2015 to December 2017

Certificate in Business Administration

February 2014 to December 2014

Career Goals

I?m Nyiko Gift Khosa who obtained a Diploma in Business administration, also have 2 years? experience in call center both inbound and outbound, I am effective at accomplishing my goals and company?s goals, I?m a team player and can also perform individually, I take tasks without questioning, recently I?ve been engaged in the referral desk of an NGO Company Mo-Afrika Itlhokomele, If you are interested in working with me, I?m available in almost all working hours of a day and during the week.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies

Reading Novel And Surfing in the internet to find new books to read