Customer Relations Coordinator

ADT Security Company

December 2015 to Actually working here

Interface with customers and sales representatives to handle both pre-sales and post sales service functions.
Provide outstanding customer service to improve customer satisfaction and relationship.
Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
Handle incoming calls related to; product information and sales appointments.
Provide and advice clients on pricing for Technicians call outs.

Administrative Clerk

Full Gospel Church

June 2013 to July 2015

Communicate with office personnel and clients in a variety of forms such as email, mail correspondence, telephone and participating in organisation?s meetings.
Skills with the office equipment such as computer, printers, copiers, calculators, faxes and software programs.
Maintain records, including sales and purchases, meeting minutes, organisation communications, staff requests and client information through processing programs, spreadsheets, databases, hand written documentation and filling.

Personal Financial Adviser

Old mutualpfa

August 2010 to July 2011

Responsible for procurement of new business.
Educate and inform clients and potential clients about new products in the market.
Highlight advantages or benefits of products or services to individuals and the organisation.
Adjust sales techniques depending on nature of the prospect or customer.
Determine customers? needs and interests.
Persuade customers to purchase products or services that are intangible (e.g. information services or consulting services)

operator driver

macsteel roofing (pty) ltd

February 2006 to July 2010

I Have been responsible for site job in operating a sheets at various construction and also ensure quality of work done. Supervise the workmen on site

Mr

February 2012 to November 2015

Pastel Accounting Certificate

September 2006 to December 2006

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies