Field Service Technician

MicroAge/Coreio

February 2014 to Actually working here

? Providing complete IMAC and Break/Fix solutions to our valuable customers
? Installing & Configuring printers at several Scotia & TD CanadaTrust Bank and Manulife Insurance,Yellow Pages locations
? Providing onsite trouble shooting on HP multifunction printers, laptops, desktops, blade servers
? Providing onsite trouble shooting and repair on all IBM/Lenevo Laptops, Desktops, Workstations and All-in One at several Scotia Bank, TD bank, Manulife,Yellow pages and other IBM customers
? Providing onsite service support for Manulife and banking raised floor Blade Servers

Field Service Technician

Soroc Technology Inc

October 2010 to Actually working here

? Responsible for providing on-site repairs, IMAC,Break/Fix,POS system Hardware repair, install, reimage and configure Dell and HP servers, laptops, desktops and POS at different banking, Gov't and non-Gov't institutions
? Installations, maintenance, troubleshoot and repair Lexmark, HP, and RICOH laser printers at Bank of Montreal, CIBC, Canadian Tire, Sports Check, Part Source and Gov't offices
? Successfully install CISCO Switches & uninstalled old Switches at Bank of Montreal
? Successfully provided on-site repairs and met the SLAs
? Take the ownership of each and every job and successfully delivered the services

Break/Fix Field Technician

Unisys Canada

April 2008 to Actually working here

Multi-function printers
? Replaced and configured old stand-alone printers with new multi-function printers
? Trained Canada Post users on newly installed, multi-function printers
? Successfully providing onsite troubleshooting and repairs on Lexmark printers installed at CanadaPost
? Successfully providing onsite troubleshooting and repairs on Dell laptops and desktops
? Successfully providing on-site repairs, installations, hardware and software support to Lexmark, HP, Xerox and Dell customers in a break/fix environment.
? Provide on-site repair multifunction, color, monochrome printers, fax, scanners, laptops, desktops and workstations.

Service Technician

Canon canada inc

July 2006 to Actually working here

? Responsible to load and configure the software and setup new core machines. Add-on other accessories as per customer requirements. Perform diagnostics and test the functionality of all the add-on
? Setup New multifunction color/monochrome Printers..

Customer Engineer

Hewlett Packard (Canada) Co.

February 2003 to Actually working here

? On-site installed, repaired and maintained color/black Laser Printers.
? Repair, upgrade and maintain Large Format Printers/ Plotters
? Providing On-site peripherals repair support.
? Repaired, installed and upgraded HP Net Servers.
? Maintained warranty and contract services.
? Consulted customers to determine their needs and recommended appropriate solutions.
? Repaired and maintained Desktops and Laptops in DOS and Windows environment.
? Provided On-site repair services to our valuable customers in Windows and UNIX environment.

? Bachelor's Degree in Electronics Engineering (Computers/Electronics)

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies