Uchechukwu Ogbonna

Customer Care Representative/ Sales Agent

Customer Contact Solutions Network Limited

August 2016 to November 2016

? Build customers interest in the service and products offered by the company
? Resolve products or services problems by clarifying customers complaint
? Ensure products offered and ensures customer satisfaction.
? Maintain a detailed knowledge of business processes and procedures
? Educate customer on new and existing Product on the network
? Effective and professional Brand cross selling of company products and services
? Minor techinical troubleshooting and gathering information from client

Customer Care Representative/Data Agent

Communication Network Support Services Limited

January 2016 to July 2016

Handle customer correspondence, attend to enquiries and resolve product issues
Source for potential customers, validate customer sim cards and assist customers in locating a registered center

Business Studies and Mathematics Teacher

Lucille Education Centre

February 2013 to February 2014

Maintaining discipline in accordance with the school's procedures and encourage good practice
Set student tasks and targets, increase interest levels of students, motivate students and ensure coverage of program of study
Prepared notes according to school's curriculum, grade exams, developed teaching aids and identified teaching objectives

Project Manager (Intern)

Mediabloc consulting Group

May 2009 to December 2009

Ensure compliance with the processes while managing invoice administration internally and externally
Efficiently procure goods and services, maintain facility and equipment, give reports to the manager while categorizing purchase needs
Prepare powerpoint slides for conferences, document materials for CAPM and PMP training and handle the daily running of the company

Independent Supervisor/Monitor

World Health Organization

April 2009 to July 2009

Monitor IPDs programs, assess quality of ipds, document quality of IPDs implementation and mobilize caregivers
Verify vaccination teams and information recorded while improving vaccination team performance and data reliability
Keep accurate documentation of data exercise and types and estimates of quantities of pluses seen at each fixed post
Vaccinate missing children found, report findings and collate information on programme performance and IPDs level of awareness

B.Tech (Hons) Project Management Technology

February 2006 to March 2012

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies