Data Analyst and Power BI Developer

Access Bank Plc.

March 2019 to Actually working here

Created project requirements by completing brds, data dictionaries, and mapping documents for new and existing systems.
Connected to a variety of data sources, performed etl via power query and created power bi data models that were used for creation of dashboards and reports.
Performed database queries (sql server and oracle) to extract, analyse, and present information to management.
Collaborated with other dmo teams to build and implement an enterprise-wide data governance framework focused on improving data quality and protecting sensitive data.
Utilized power bi and sql server reporting service to create self-service portals for marketing staff, executive dashboards, and reports for top management and integrated such reports into other applications and websites as needed.
Developed and defined key performance indicators and coordinated their delivery, from source data ingestion through the construction of analytics data sources, to dashboards and reports consumed by end users.
Managed a 7-member cross-functional (customer experience, engineering, analytics, contact centre, risk, sales) team and coordinated with 4 business partners toward the successful launch of a dormancy analytics solution.
Initiated and delivered training and coaching for increasing data and analytics technologies? know-how and data citizenship within all segments of the bank.

Achievements.
Created an inflow and outflow dashboard to help market-facing teams track all daily inflows and outflows, resulting in an over 15% increase in average customer balance retention.
Built an app using powerapps and power automate which allowed branch managers to report downtime of applications utilized in their branches, and for application managers and teams engaged in creating and managing these apps to get an email when downtime is reported, allowing for faster resolution, and reducing customer wait times by 10%.
Developed a dormancy analytics solution for a bank that reduced dormancy rates by 20%.

Graduate Trainee

Access Bank Plc.

September 2018 to March 2019

Entry level training conducted at access bank school of banking excellence.

Cooperative Economics and Management

October 2011 to July 2015

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies