DIRECT SALE AGENT

Wakanow.com Ltd

March 2015 to Actually working here

?Always present at all of our retail hubs to assist and sell various travel solutions for the
?organization, also to ensure optimal level of customer satisfaction on every purchase and inquiry, willingness to comply with all sales objectives and directives.
?Manage the sales of various travel products in a professional manner, Monitor all customer queries and ensure swift response to all issues.
?Maintain an updated knowledge on all companies? new and existing products and services.
?Maintain knowledge on all competitor?s products and services, efficient documentation and
?maintaining all records of sales.

NEW BUSINESS EXECUTIVE

Standard Chartered Bank,nigeria

March 2013 to January 2014

Engage NTB clients who are employees of corporate with whom RC has done a deal with an institution either mandate or right to market (primarily CC/CIC / Non-client EB corporate)
Engage via on-site marketing/ events or appointments
Ensures that the applications meet the required standard.
Perform Dectica AOC checks (where applicable) on applications submitted for review.
Ensure the anomalies / errors / omissions are attended to before submitting the application to Loan Centre for further review / processing.
Key Roles and Responsibilities
Other Responsibilities:
Connect & explain
Connect with identified employees of EB corporate (based on opportunities set up by RMs )
Explain proposition & requirements in full
Sources of leads:
Employee Banking RM
Existing EB customers
Prepare & set up on site presence:
Collect all documents required for account opening and product requirements
Meet, acquires basis need based conversations:
Meet in person (ensure Priority RM joins where required)
Determine further needs
Complete sales process for product set up
Educate and conduct initial set up for online, ATMs, Client Centre, and Branch
Activate (remote):
Product/process fulfilment
Pass on referrals/leads of other products to respective specialists
Policies and Guidelines:
To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.
Anti Money Laundering / KYC / CDD:
Remain alert to the risk of money laundering and assist in the Bank?s effort in combating it by adhering to the key principles in relation to:
Identifying your customer,
Knowing your customer,
Reporting suspicions,
Safeguarding records and
Not disclosing suspicions to customers.
Group Compliance Performance Objective:
Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
Completion of all mandatory risk and compliance training including e-learning within stated timeframes
Proactive identification of risks and concerns, including escalation to all relevant stakeholders
Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.
Projects:
To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation

ADMINISTRATIVE ASSISTANCE

AFPM&CO LTD

January 2009 to December 2011

* screening calls
* managing calendars
* making travel, meeting and event arrangements
* preparing reports and financial data; training and supervising other support staff; and customer relations.

History and diplomatic study

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies