Supply Chain Director in Swiss Pharma Nigeria Limited

lagos, Lagos, Nigeria
Current:Swiss Pharma Nigeria Limited
Past:Glaxosmithline Nigeria Limited
Education:MBA , Logistics Management

Job Experience

Supply Chain Director

Swiss Pharma Nigeria Limited

February 2018 a Actually working here

End to end Supply Chain management operations;
Demand and Supply Planning
Procurement and Sourcing
Import and Clearance
Customer management and Business analysis
Warehouse and Distribution.
Currently acting as the Technical Director, managing the following additional operations;
Production and Packaging
Quality Control and Assurance
Technical and Engineering operations.

Head, Customer Services & Logistics (West Africa)

Glaxosmithline Nigeria Limited

April 2013 a January 2018

Head, Customer Services & Logistics (West Africa)
Warehouse & Inventory Management
Efficaciously implement warehousing best practices and security controls for finished goods, sales/marketing items, and warehouse infrastructure. Systematically organise finished goods in the warehouse to mitigate risk factors. Ensure efficient level of stock is maintained for continuous working operations.
Deliver executive support to the demand planning and supply manager to determine Agbara site?s daily shipment plan. Fulfil monthly shipment targets by providing sufficient vehicles for the transit.
Adeptly highlight stock aging issues in the warehouse and implement corrective strategies accordingly as well as oversee the proper identification, sorting and storage of damaged products.
Relationship Management for Third Party Service Providers
Established strategic relationships with third party service providers, including; SDV, MDS, Sustainability, etc to make sure all operations generate continuous positive results.
Direct functional activities and ensure monthly bills of the service providers are timely processed.
Evaluate operational performance and report to the head of department for the decision making process.
Customer Services Intelligence
Expertly sustain, evaluate and enhance customer service levels; mediate between sales personnel and customer orders from the sales team for smooth functional working. Conveniently liaise with key internal stakeholders to comprehensively meet order time-lines and supervise processes to remove bottle necks.
Timely address technical issues while maintaining maximum satisfaction level. Oversee vehicle tracking system & movement from warehouse to partner?s location.
Set up a transparent communication protocol within the division for seamless working.
Import & Export
Support the product export cycle for the entire West African region. Evaluate & cross-examine the imported finished products and raw materials. Cultivate strong relations with custom officials for continuous working.
Achieve bottom-line results by managing clearing agents and set up KPIs for business activities.
Establish & sustain relations with banks and other agencies associated with import & export activities.
Procurement & Sourcing
Evaluate supplier?s total offerings and confer with them on contract?s terms & conditions. Deftly forecast operational requirements and strategically place orders accordingly.
Evaluate and approve vendor proposals and proficiently administer them for quality control.
Implement best practices to reduce procurement spend and maintain budget within specified limits.
Sales and Operation Planning Lead (Operation Review)
Spearhead the core commercial cycle between the supply chain, factory and commercial team as well as utilise the demand & supply concepts for constant product availability.
Critically evaluate the situation and create a balance between material supply and demand.
Generate a continuous flow of products to meet the market and business demands.
Training & Performance Management
Conduct learning & development sessions for the CS & L team on the rudiments of distribution operation, warehouse procedures and GSK?s Code-of-Conduct standards. Strictly adhere to SOPs and coordinate with internal auditors to successfully plan within the department.
Augment service & distribution excellence by skilfully employing resource base view. Drive performance appraisal system, highlighting key areas for improvement.
Facilitate the recruitment & selection process in conjunction with human resources. Lead & mentor cross-functional teams and achieved significant improvement in their performance.
Strategic Planning & Budgeting
Competently evaluate, devise, and implement corrective cross-functional decisions for the existing structure and warehousing/supply chain strategy to achieve maximum level of productivity and functional excellence.
Closely perform with head of department for the accurate forecasting of operational budget.
Demonstrate exceptional abilities during the controlling of expense account and budget.

Warehouse and Distribution Manager


January 2004 a Actually working here

Warehouse and Distribution ManagerNestléJune 2004 - Dec 2009 ( 5 Years 7 Months )Lagos, NigeriaDistribution & Warehouse OperationsSAP Project Functions on Material ManagementStrictly adhered to international best practices related to the material management operations. Harnessed in-depth knowledge and effectively developed material management processes for SAP configuration. Methodically facilitated the technical configuration of master data for SAP software. Progressed to core super-user position with an increasing responsibility and swiftly rendered a lead role & key interface for SAP implementation on material management and warehouse operations. Conducted learning & development sessions for end-users on SAP for material management, warehouse operations and transportation modules. Material/Inventory Management FunctionsProved instrumental in the realisation of an efficient & effective material management process. Demonstrated leadership & tact during the governance of continuous stock control system with zero stock variance. Competently delivered active functional support for improving the adherence to stacking principles and procedures. Led & coached the warehouse supervisors, clerks and forklift drivers at the facility. Ensured balance between requirements and solutions; made sure all practices comply with health & safety rules.Key AccomplishmentsAdeptly implemented best practices within every logistics functions, configured SAP software in-line with warehouse operations, and controlled +500 distribution trucks and 15 haulage service providers.Oversaw customers? credit level and order processing processes while comprehensively achieving over 98% just in time delivery on distribution operation within Nigeria.Methodically defined SOPs for logistic unit, achieved zero stock variance through rigorous reconciliation procedures, and attained cross border distribution of Nestle products within the West Africa region.Designed warehouse storage capacity and stock movement in-line with SAP system, set up procedures for the performance management system, and conducted training sessions for system users on SAP.Contributed to the overall efforts of the team; formulating business continuity plan for multiple operations within the Logistics unit and designing of warehouse floor mapping & configuration.


MBA , Logistics Management

Coventry University, United Kingdom

January 2010 a January 2011


IT skills

Other Skills


Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city


Interests and hobbies