P.Menaka Pergalathan

P.Menaka Pergalathan

Account/Admin Executive in CBC RESOURCES SDN BHD
Tampin, Negeri Sembilan, Malaysia
  • Current:

    CBC RESOURCES SDN BHD

  • Past:

    CIMB BANK

  • Education:

    Degree in International Markweting

Job Experience

Account/Admin Executive

CBC RESOURCES SDN BHD

February 2013 to Actually working here

: Enclosed monthly accounts
: Prepare Deliver Order and Invoice according to the
instruction and customer order
: Prepare monthly statement to debtor
: Prepare monthly debtor aging to find all the debtor arrange
payment with us clear the due payment by using the UBS and
Auto Accounting System.
: Prepare Account Payable and Account Receivable .
:

Credit Card Officer

CIMB BANK

November 2010 to Actually working here

:Collect payment from customer for current account.
:Update customer details in CIMB IT system.
:Follow up with customer pending details.
:Handling outbound calls.
:Provide immediate attention to customer's problem and follow-up with
the appropriate resolution.
:Making reminder calls to set off well-timed liability repayment
:Discussing and reporting on account payment terms
:Obtain and report debtor?s new contact information
:Achieving daily target
:Adopt customer service attitude
:Respond promptly to customer inquiries
:Process orders, forms, applications and requests
:Handle and resolve customer complaints
:Keep records of customer interactions and transactions
:Communicate and coordinate with internal departments
:Follow up on customer interaction

Education

Degree in International Markweting

Universiti Malaysia Sabah (Malasia)

July 2007 to July 2010

Languages

Inglés

Medium

IT skills

MS OFFICE(Microsoft office)

Advanced

Other Skills

About Me

More P.Menaka

Career Goals

To enhance my skills in a dynamic and stable workplace that would utilize my knowledge that I have gained throughout my three years of studies in university while contributing to your organizational goals.

Industries of interest

Banking / Finance

Areas of interest

Call Centers / Customer Service

Availability to travel and work outside the city

Yes

Interests and hobbies

Interest in reading novel.