Account/Admin Executive

CBC RESOURCES SDN BHD

February 2013 to Actually working here

: Enclosed monthly accounts
: Prepare Deliver Order and Invoice according to the
instruction and customer order
: Prepare monthly statement to debtor
: Prepare monthly debtor aging to find all the debtor arrange
payment with us clear the due payment by using the UBS and
Auto Accounting System.
: Prepare Account Payable and Account Receivable .
:

Credit Card Officer

CIMB BANK

November 2010 to Actually working here

:Collect payment from customer for current account.
:Update customer details in CIMB IT system.
:Follow up with customer pending details.
:Handling outbound calls.
:Provide immediate attention to customer's problem and follow-up with
the appropriate resolution.
:Making reminder calls to set off well-timed liability repayment
:Discussing and reporting on account payment terms
:Obtain and report debtor?s new contact information
:Achieving daily target
:Adopt customer service attitude
:Respond promptly to customer inquiries
:Process orders, forms, applications and requests
:Handle and resolve customer complaints
:Keep records of customer interactions and transactions
:Communicate and coordinate with internal departments
:Follow up on customer interaction

Degree in International Markweting

July 2007 to July 2010

Career Goals

To enhance my skills in a dynamic and stable workplace that would utilize my knowledge that I have gained throughout my three years of studies in university while contributing to your organizational goals.

Industries of interest

Banking / Finance

Areas of interest

Call Centers / Customer Service

Availability to travel and work outside the city

Yes

Interests and hobbies

Interest in reading novel.