Cygnus Telecom L.L.C
Sales & Services
Cygnus Telecom L.L.C
September 2014 to Actually working here
? Contract/Tender specialist
? Managing support activities by acting as single Point of Contact.
? Support manager by managing Activation/Deactivation/provisioning team.
? Supervise the sales activities of the organization.
? To provide personalized services to premium high revenue generating individual subscribers
? To ensure high retention level of existing subscribers
? Adherence & compliance to company policies & procedures
? Portfolio Management.
? To monitor payments / outstanding invoices, have strong coordination between Credit & Collection department.
? Increase in revenue being generated from assigned portfolio.
? Ensuring timely escalation and reporting
? Assisting and leading a team of sales staff in the achieving the store?s sales targets in an annual and monthly basis.
? Provide forceful and aggressive leadership for the organization & coordination of all activities.
? Ensuring that there is appropriate co-ordination and co-operation between the executives that reports directly, and also those executives who reports to sub-ordinates.
? Maintaining visual merchandising standards.
? Reviewing database of corporate clients.
? Planning and implementing various methods to achieve targets and budget plans.
? Maximized sales and profitability of assigned areas through execution of company programs
? Worked with store managers to ensure merchandise changes aligned with sales pattern
? Provides customer service and handling customer needs.
? Resolve customer complaints regarding sales & service. Monitor customer preferences to determine focus of sales efforts.
? Prepare sales reports for the Management on a daily basis.
? Assigning duties and delegate responsibilities in accordance with the plans
? Achieved and sustained sales in telecom industry ( GSM & Satellite)
? Single point of contact (cross functional)
? Execution of marketing campaigns
? Marketing survey
? After sale services & complain handling
? Managing Kiosk setup
? Portfolio management
? Corporate relation management
? Contract specialist
? Compliance ensuring
? ISO Certification Projects
MBA MarketingIqra University
Industries of interest
Areas of interest
Availability to travel and work outside the city
Interests and hobbies