Internship in Quality Management Department

TÜV SÜD PSB

July 2014 to Actually working here

Responsible for conception and design of participants? training and process manuals for Statistical Process Control for engineers from ASEN branches, aiming at improving service quality through statistical methodology Supporting for initiative launch of Knowledge Management Program in utilizing the employees? knowledge in the company Responsible for training design for BAU and ad-hoc training sessions on a variety of subjects for internal use Overall responsibility for Trainer Education on complex subject matters, including creation and delivery of ?train the trainer? materials

Research Assistant

Nanyang Technological University

December 2013 to May 2014

Organizing literature reviews

Parttime Employee

Paragon Water Systems, Inc.

May 2013 to June 2013

Professional information searcher and organizer Collaborated with travelling assisting and translating; Sourced and consolidated travel information including sites, restaurants, hotel etc. and organized them based on clients? requests; paid careful attention to reserve flights, hotels, restaurants, and even helped reduce clients? expenses by going the extra mile in negotiating with the sales managers to get the best deal; Enabled a pleasant travel in 5 cities of China in 2 weeks;

Summer internship

Shanghai Pudong Development Bank

July 2011 to August 2011

Lobby consultant in the initial period, learnt customers? requirements cordially and classified their business types, based on which lead them to a certain counter; Promoted credit cards in a shopping mall with sales skills, gained more than 200 credit card customers in 10 days by teamwork, organized all the customers? information after publicity; Distributed and collected more than 500 questionnaires about credit card market, filed statistics with SPSS of customers? preference and concerns, mined data and generated a report of market analysis and suggestions in one night

Volunteer in China Privilege

Shanghai World EXPO 2010 ICP

July 2010 to August 2010

Communicated with natives as well as foreigners, understood their requirements and helped them out of trouble; Handled all kinds of emergency

Master's degree

2013 to 2014

Exchange student

2012 to 2013

Exchange student (summer)

2012 to 2012

exchange student

2011 to 2012

Bachelor's degree

2009 to 2013

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies