Rabab Osman

Telemarketing

Hong Kong Trade Center

December 2016 to Actually working here

ubdating company profile ,
and call the companies which are in africa ,
GCC,explain for the companies and invite them to our exibition where we make them in Hong Kong or Dubai

Sales Advisor

Ajman Bank

August 2015 to September 2015

explain fir the customer about l8fe insurance
at altakaful departement ,
reach atarget every month , making acall and c9nveinc3 the customer for ameeting to expalin the product ,
Sell8ng out door

Retail Sales

Majid alfuttaim

February 2014 to February 2014

Selling Najm Credit Card in Mall
explain fot the customer about Najm
reaching target everyday
collect the document from customer

sales and customer service

Du telecoms

August 2010 to September 2013

Retail sales-customer service- DU Telecom, UAE (www.du.ae) Overall in charge of customer service requirements. Assist customer while buying products such as (mobile phones, sim  cards, land lines, internet applications) Assisting customers on making payment or asking questions or complaints, feed back to the management.. Handling tasks given from management related to duties.

service advisor

Dal motor

March 2009 to November 2009

Professional Experience   Coordinator - Technician - Service Advisor   Feb 2009 - Oct 2009   DAL Motors Company Limited, Sudan (www.dalgroup.com)   Developed and implemented a new service / repair strategies which improved service operation. Provided assistance to Work Managers in developing sophisticated and innovative work process to improve quality of work and maintain customer satisfaction continuously. Continuously improved service process, trained and motivated team members. Managed budgeting and steering process effectively. Attended to customer by receiving their vehicles, preparing job card and giving work estimation. Conducted an assessment on the progress of repair and maintenance work executed timely. Explained to customers regarding what repairs & services done in to their vehicles upon delivery. Met customer expectation through operational excellence in repair and service.

mechanical engineering

December 2003 to December 2008

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies