Customer Service in Stellar call centre

Ellenbrook, Western Australia, Australia
Current:Stellar call centre
Past:The Athletes Foot
Education:Cert 4 in Fitness

Job Experience

Customer Service

Stellar call centre

September 2015 to Actually working here

· Customer Service
· Billing enquires
· Problem solving with customers invoices
· Making payment arrangements

Fit Technician

The Athletes Foot

October 2014 to October 2015

· Customer Service
· Measuring and fitting shoes to customer with set process
· Often working with customers medical conditions/injuries and problem solving
· Register operation
· Cash handling/ counting
· Merchandising

Sales Assistant

Rebel sport

April 2011 to January 2014

· Register operation
· Cash handling / counting
· Customer Service
· Processing stock
· Merchandising

Office/Admin

Charter Plumbing & Gas

November 2004 to December 2008

· Answering telephones
· Booking jobs for general public & businesses
· Entering jobs on data base
· Working within a team environment
· Typing letters and quotes
· Invoicing
· Filing, sending faxes & emails
· Photocopying
· General office duties

Education

Cert 4 in Fitness

West Coast Institute

Currently studying

Languages

IT skills

Other Skills

More Rachael

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies