Global Monitoring Analyst

Ullink Nyfix Philippines

March 2016 to August 2017

? Responsible in the proactive monitoring of application, network and systems with a sense of urgency when issues arise.
? Analyze and troubleshoot network communication failures/bottlenecks and escalate incidents accordingly.
? Communicate with level 2 engineers as well as vendors to prevent/resolve an issue like BT Radianz, IPC, Light Tower, Sungard.
? Own and manage Global Monitoring incidents from creation to resolution with thorough documentation.
? Perform tests/maintenance with vendors and clients
? Participate in a 24x7 operation
? Knowledge in Jira Ticketing System
? Experience in using different kinds of monitoring tools like Nagios, ITRS, Superputty, Tidal, Cacti, Tradescope, HP Network Node Manager

Bachelor in Industrial Technology Major in Computer Technology

Currently studying

Career Goals

To work on a challenging job of being a Network Support Officer which provides an opportunity to enhance my technical skills and knowledge, also for the fast development of the organization, this could provide me an insight into new aspects so that it would be helpful for my professional and personal growth.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies