Temporary Receptionist

Shunji Matsuo Pte. Ltd.

February 2013 to December 2013

Take reservation through phone call and walk in guests. Promote hair products. Greeted customers entering the salon to ascertain what each customer wanted or needed. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Organized forms, made photocopies, filed records and prepared next day reservation. Escorted customer inside to their seats or treatment room. Updated customer information records to track services provided. Cleaned and maintained the entire salon. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Alerted customers to upcoming promotions. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Part Time Front Desk Officer

K Suites Entertainment and Recreation Pte. Ltd.

November 2011 to August 2012

Make reservation through phone calls and walk in guests. Greeted and welcomed all guests with a smile. Assisted guests with food/drink selection, inquiries and order customization requests. Escorted guests to their assigned rooms. Routinely answered guest?s questions regarding room themes room and pricing. Answered guest?s telephone calls promptly and in an appropriate manner. Maintained a clean reception area, including lounge and associated areas. Reviewed charges with guests during check-out. Responded to customer questions and requests in a prompt and efficient manner. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Organized forms, made photocopies, filed records and prepared correspondence and reports. Produced monthly reports using advanced Excel spread sheet functions.

No degree

Currently studying

No degree

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies