Sabda Alam Alam
Operation Manager in Grand Atyasa Convention Center
Job Experience
Operation Manager
Grand Atyasa Convention Center
March 2014 to Actually working here
Managing all operation systems for six pillars such as House Keeping, F & B, Building maintenance include civil & engineering system, Human Resources Management and FO service system and sales and marketing concept. Keeping stability of all operation in to run well on real control based on policy and procedure. Making new change to find ISO concept, role effective and easy to be done, developing employee with human capital development system in other to reach HR quality control, increasing larges revenues for company through sales & marketing effective &efficiency system with annual business (one year program) and controlling database map in region area
Director of Sales Marketing
EL JOHN Group Indoensia - Bangka
January 2013 to February 2014
Responsible leading the sales department, for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate (ADR). Manager all areas of sales according to Brand standard to achieve a professional rapport within the local business community. Actively involved on a daily basis in securing, qualifying and following up on leads to book specific business. DOS central focus is in sales and the development of his / hes sales team.
Sales & Marketing Manager
Istana Pool Villas & Spa Hotel & Resort
March 2010 to January 2013
Essential Job Functions :
- Meets or exceeds budgeted REVPAR for the hotel.
- Prepare hotel?s Annual Marketing Plan.
- Prepares Departmental budget that correctly reflects the hotel?s business plan.
- Forecasts occupancy fluctuations and directs selling activities to maximize revenues
- Knows the hotel?s demand segments, sources of business for each, and balances market segments according to supply and demand.
- Know the principal competitions for each market segment and takes advantage of hotel?s strengths against each competitor.
- Accurately (additions to supply and demand, etc).
Guest Services
- Supports guest service as the hotels driving philosophy.
- Personally demonstrates a commitment to guest service by responding to guests? needs.
Marketing & Sales Management
- Develops/assists with development of the hotel?s marketing and sales plan bassed on the hotel?s position and strengths within each market segment.
- Implements hotel?s marketing and sales plan.
- Analyzes and understands the competition?s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
- Identifies and maintains constant communications with the hotel?s key accounts.
- Actively sells room nights through outside sales calls, telemarketing, tours, etc and sells the other outlet of business are there..
- Actively sells to in ? house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc)
- Knows the competition well. In addition, is familiar with all ?business? in the market, where that ?business? stay and why.
- Uses the resources available in the brand manual to surface, call on, and track potential business.
- Helps to develop management talent by acting as a mentor for direct reports.
Education
Magister Management
Yogyakarta Tecknology Of UniversityCurrently studying
Lingguistic - English Literature
UTYCurrently studying
English for Hotel
ABAYO - Akademi Bahasa Asing YogyakartaCurrently studying
Languages
English
Advanced
Arabic
Medium
IT skills
PHP management system
Advanced
MSQL Server / Microsoft Office Management
Advanced
Other Skills
More Sabda Alam
Career Goals
I am very eager to put all of my considerable skills in areas such as Operational function, and managerial skill like your company needed. I believe that my personality, positive outlook and commitment to quality combined with my responsibility approach in working would fit in very well with your biggest goals. In the other side, I want to establish a good relationship and grow together, reach success and certainly develop my skills and potential in this company.
Industries of interest
Areas of interest
Availability to travel and work outside the city
Yes