Tabassum Mafi Shiraz

Tabassum Mafi Shiraz

Softskill and Product Trainer in Concentrix ltd
Bangalore, Karnataka, India
  • Current:

    Concentrix ltd

  • Past:

    Flipkart E-Commerce (Concentrix ltd)

  • Education:

    Bachelor of arts

Job Experience

Softskill and Product Trainer

Concentrix ltd

August 2015 to Actually working here

Trained employees, provide skills and information training, customer service etiquette training, monitor agents calls side by side and through remote and provide feedback accordingly.

Seller Aquisition

Flipkart E-Commerce (Concentrix ltd)

September 2014 to July 2015

Troubleshooting the issues, answer seller queries, handling seller complaints and maintain monthly emails target.

Specialist In Operation

Aegis ltd

August 2011 to August 2014

Handling customers queries, maintain sales target and achieve daily and monthly given target.

Education

Bachelor of arts

Rani Durgawati University (India)

July 2004 to June 2006

Languages

Inglés

Advanced

Iraní

Medium

IT skills

Microsoft Excel

Basic

Microsoft Office

Basic

Other Skills

More Tabassum

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies