Tahira Durreshahwar
Business Unit Specialist in Wi-tribe Pakistan
Job Experience
Business Unit Specialist
Wi-tribe Pakistan
February 2016 to Actually working here
Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc.
? Prepares daily reports on the daily activities of Customer Care team
? To achieve all the assigned targets as a team as well as on individual level.
? Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner
? Develops as well as maintains the relationship with external parties.
? Responsible for proper scrutiny and recording of the complaints received from customers
? Conducts research and complies answers for informational request from external customers.
Office Cordinator
Airblue airline
April 2015 to July 2017
Following office workflow procedures to ensure maximum efficiency
? Maintaining files and records with effective filing systems
? Supporting other teams with various administrative tasks
Education
Masters in Business Administration
Iqra UniversityCurrently studying
Languages
IT skills
Other Skills
More Tahira
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No