Tai Exham

HR, Admin & Premises Officer

Bank of the Cook Islands

February 2008 to January 2014

- Design the employee performance evaluation process and merit program
- Created and implementing the exit and interview program process
- Worked with senior-level management to create fair and consistent HR policies and procedures.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Researched and resolved billing and invoice problems.
- Performed account payable duties
- Facilitated monthly meetings
- Ran bi-weekly payroll process

Supervisor Admin and Premises

Bank of the Cook Islands

March 2007 to February 2008

- Attending to all staff/department and Outer Island Admin & Premises request/responsibilities i.e. Stationary orders, maintenance
- Assisted with payroll preparation
- Performed account payable duties i.e. Reconcile supplier accounts and prepare for payment.
- Source vendors and suppliers or tenders
- Provided support in various areas when called upon
- Performed errands
- Provided training and support to staff when requested.

Internal Relief Officer

Bank of the Cook Islands

July 2006 to March 2007

- Provided relief in all areas of the Bank as a result of staff on leave i.e. Sick, annual etc.

Asset Recovery Officer

Bank of the Cook Islands

July 2004 to July 2006

- Effectively managed a debt portfolio of under $50k
- Providing assessment of problem loan accounts and recommendation for recovery to management
- Maintaining an updated record of all clients and provide progress report to CEO
- Conducting/processing legal action, repossessions and advertising for problem loan debt recovery.

Part time Sales Assistant (Duty Free)

Cook Island Trading Corporation

March 2004 to June 2006

- Perform shop duties, cleaning, organizing shelves for display and selling merchandise.
- Assisting with customer enquiries
- Cash handling of till and balancing at the end of the shift.

Restaurant Cashier

Pacific Resort

August 2003 to July 2004

- Receive payment by cash, cheque, credit cards, vouchers and room billing.
- Issue receipts, refunds, credits or change for customers
- Greeting customers/patrons entering the establishment
- Till balancing at the end of the shift
- Assist servers with food/drink orders and delivery
- Maintain a clean workstation all times.

Supervisor

Island Craft Manufacory Ltd

November 2002 to August 2003

- Take orders from shop and customers
- Direct and coordinate production, processing, distribution of both customer and shop orders.
- Work out processing timeline to ensure budgetary limits are adequate.
- Review and follow up on orders.
- Maintain updates with customers/shop of work progress and estimate completion.
- Maintaining effective shop display of samples for customer perusals

Bank Officer

ANZ Bank, NZ

July 1996 to March 2000

- Cash cheques and pay out money following the necessary verifications.
- Receive and process deposits
- Assist with customer enquiries i.e transactions, products, processing
- Responsible for bulk cash and coins and balancing cash at the end of the day
- Responsible for the repatriation of branch excess cash
- Responsible for the replenishing and balancing of branch ATM machine
- Initiated the cross training of Bank tellers with the Information Officers.

Business Admin and Computing

February 2006 to November 2009

Year12

February 1989 to December 1994

Career Goals

I am definitely a mature individual with years of experience in an Office and Banking environment.
I strive to do the best that I can and I see challenges as opportunities.
I am interested in doing an HR course as I did find the experience fulfilling.

Industries of interest

Clerk

Areas of interest

Human Resources - HR

Availability to travel and work outside the city

Yes

Interests and hobbies

I enjoy outrigger paddling, netball, touch rugby, indoor beach volleyball, doing outdoor activities with my children.
I like to try new things, be it cuisines, new places, activities.