Assistant Branch Manager

Ambank (M) Berhad, Tabuan Jaya

January 2007 to Actually working here

My main job scope is to oversee all the counter transactions, customer service and handle customer complaints in order to have a smooth operation during banking hour.

Operation Officer, ATM Officer & Chief Cashier

AmBank (M) Berhad, Jln Abell

January 2003 to December 2006

To ensure smooth operation during banking hour
Handling cash & perform settlement for ATM
Monitoring counter transactions

Relief Officer In Charge

Ambank (M) Berhad, Jln Padungan

January 2002 to December 2002

To ensure smooth operation during banking hour
To handle customer complaints & provide good customer experience
To monitor tellers and officers performance

Operation Officer, Chief Cashier & ATM Officer

Ambank (M) Berhad

January 1998 to December 2001

To ensure smooth operation during banking hour
To handle cash and perform ATM settlement
To monitor counter transactions

Marketing & Processing Officer

Ambank (M) Berhad, Jln Satok

April 1997 to September 1998

To process Hire Purchase Loan and to market the product
To assist branch to meet the target
To handle customer complaints

Diploma In Commerce

January 1994 to December 1994

Finance

Currently studying

Career Goals

To accept new challenge and to grow my career in other industry

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies