TABITHA MANYEKI

CUSTOMER SERVICE OFFICER

Jamiibora Bank Limited

October 2014 to October 2016

As a customerservice officer my Main duties and responsibilities were as follows:
? Responsible for completing the initial meeting with a client including explanation of products and dissemination of Customer Information sheets and data
? Reviewed customer inquiries in the Branch and recommended products/ services that enabled the bank compete in the area of operation
?managing customer relationship

OPERATIONS OFFICER

Jamiibora Bank Limited

February 2011 to Actually working here

I write to express my interest in the position of Customer service officer.
Currently, I work as cash and operations officer at Jamii Bora bank,Muranga branch Where I have held this position for three months. Prior to this current role, I have also worked as a Customer service officer for two years, cashier for two years . Customer service is a passion to me I have.I am confident, articulate, focused and able to think with originality and creativity to analyze and provide practical solutions

Business management

January 2010 to December 2012

Career Goals

To obtain a position in a vibrant organization, which will improve my skills and knowledge to cope with challenging environment, enhance good career development and more so to meet the millennium goals.

Industries of interest

Advertising / Marketing / PR

Areas of interest

Marketing and Advertising

Availability to travel and work outside the city

Yes

Interests and hobbies

Reading novels
Swimming
Riding bike
Playing football
Making & meeting new friends