Information Security Analyst in Bank of America

San Jose, San José, Costa Rica
Current:Bank of America
Past:Hewlett-Packard Costa Rica
Education:Degree

Job Experience

Information Security Analyst

Bank of America

April 2010 to July 2014

Responsible for the daily security administration of 300,000+ user accounts on multiple platforms which include windows 2003, Midrange, RACF, SQL, Mainframe, email and proprietary in-house applications. Directly interact with associates to rapidly solve security related issues in a very demanding and time sensitive atmosphere. Monitors several requests avenues and processes standard requests from clients with direction from more senior members of the team.

ITO BATCH Engineer

Hewlett-Packard Costa Rica

September 2007 to April 2010

Managing & Monitor Windows Server 2003, UNIX & Network. Support role processes for Incident Management HP OPEN VIEW SERVICECENTER. Troubleshoot windows server, UNIX & Networking basic application / installation issues Route Critical Event to Level 3 or specific CI Management Group.

Education

Degree

Professional and Industrial Technical School of Limon.

1999 to 2004

Margarita Rojas Zuñiga School

1992 to 1998

Languages

Spanish

Bilingual / Native

English

Bilingual / Native

IT skills

Other Skills

Highly detail oriented Active Directory Experience Self-driven Teamwork Access Requirements Analysis Analysis Process Improvement Risk Management

More Tyron

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies