Udayvir Singh

Senior Consultant

Capgemini Pvt. Ltd.

August 2015 to Actually working here

Working on Sales Cloud implementation project that involves integration with different client systems such as SAP, Hybris, BI etc.

Lead Associate

Simplion Technologies Pvt. Ltd.

January 2015 to August 2015

While working as Lead Associate, I have been involved in different Salesforce and Force.com projects within a short span of time. My key tasks within the organization are as follows:
1. Worked on App Exchange product. And while doing so worked on JQuery Template to Handlebars Template transition for one of the modules of the product for enhancing performance.
2. Worked on increasing Test Coverage of many test classes. Solved tickets to resolved issues.
3. Worked on Salesforce Chatter API (Connect API).
4. Apart from above product, worked on Salesforce migration/optimization project for one of the existing clients.
5. In the process of optimizing client's Salesforce org., worked with Dream Factory and Eclipse to move profiles into permission sets. And performed similar tasks while working towards org optimization. Also, resolved issues with test classes and increased test coverage for the same.

Senior Consultant - CRM

Cognizant (India) Ltd.

July 2014 to December 2014

I worked as a Senior Consultant - CRM (on Salesforce CRM) which is designation given to Team Leads. In my short professional association with Cognizant, my primary responsibilities were as follows:
1. Have done Project Effort Estimation.
2. Have performed key POCs to help directors with client proposals.
3. Have briefly worked on a Salesforce migration project.

Senior Software Engineer

Birlasoft (India) Ltd.

September 2011 to July 2014

1. Solely responsible for implementation / development of all Oracle CRM OnDemand process automations and enhancements modules including all the required Administrative Task.
2. Using web services to integrate CRMOD with third party systems like Oracle EBS / Sharepoint / CMS etc.
3. Requirement Analysis & Designing Solution approach.
4. Developing Java/J2EE and Cast Iron Studio based applications for process automations.
5. Migrated orchestration applications that were built on Cast Iron Studio v4.5 to Cast Iron Studio v6.3 (i.e. After making them compatible on the new version).
6. Deploying/Publishing Java/J2EE (on client servers) and Cast Iron Studio applications (on Cast Iron Web Management Console (WMC) environment) and configuring the applications for UAT at customer side.
7. Preparation of Test Cases/ Technical Specification Document / Release Notes.
8. Involved in direct interaction with client for all the requirements and WSRs.
9. For past 1.5 years, have been involved in Salesforce CRM projects as well.
10. Have done administration and configuration management on SFDC that included following tasks:
? Object set up, field set up, designing Custom Formula Fields, Field Dependencies, Validation rules, lookups and custom object set up.
? Creating Profiles, Roles, Users, Page Layouts, Search layout, Home page layout, lists, Email Services, Reports, Dashboards, Tasks and Events
? Assignment rule, Work Flows, Approval Processes with automated alerts and Email generation according to application requirements.
? Have used Data loader with both UI and Command Line for data migration.
? Have done custom development using Apex / VF / Triggers.

Project Lead

CRMIT Group

November 2006 to August 2011

1. Have worked on an onsite engagement for 8 months and have been to Melbourne, Australia and then to Mumbai, India for the same.
2. Worked as Project Lead and my primary responsibilities were:
? Leading a team of 6-8 members.
? Interacting with customer and business stakeholders to understand business requirement.
? Making approach design and CRMOD modeling for implementation.
? Documenting low level implementation details to help technical stakeholders (in my team) have clear understanding of assigned tasks during development.
? Assigning / Delegating task to team members based on their abilities.
? Solving technical issues faced by team during implementation/UAT Support/Production Support etc.
? Actively involved in the process of deploying/publishing applications on client?s server (on Tomcat 5.5, Apache 2.2 on Windows/Linux based platforms) for most of the projects.
? Performing training workshops for new recruits on technical (using web services etc) and functional aspects of CRMOD implementations.
? Reviewing the work done by technical stakeholders to make sure that the implementation/coding standards are met during process implementation.
? Working closely with the technical stakeholders to complement their knowledge / experience and translating it into a workable business and integration model.
? Proficient in CRMOD administrative / configuration tasks and integrating CRMOD as per client?s business need.
3. Experience of working in building reports and dashboard, narrative reports and using the report to extend Oracle CRM OnDemand functionality.
4. Experience of Integrating Oracle CRM OnDemand (v13 to v23) with third party system (legacy systems such as Dominos Mail Server, Oracle EBS etc).
5. Have taken KT sessions for new hirers on many occasions.

Customer Support Executive

Accenture Services Pvt. Ltd., Mumbai, India

April 2005 to October 2005

1. On call troubleshooting of DSL connectivity/network issues for customers of a US based company that was spread across 13 states of USA.

Bachelor Of Science (Computer Science)

Currently studying

Masters Of Computer Application

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies