Admin clerk

Western Cape Department of Health

May 2022 to Actually working here

Assist clients with queries regarding covid19 vaccinations.
Screen and register clients for covid19 vaccinations.
Send clients to the correct vaccination rooms. .
Capture client covid19 vaccination on the evds system. .
Write out vaccination cards for clients. .
Help clients download covid19 vaccination certificates. .
Assist site managers with weekly rosters and covid19 statistics. .

Receptionist

Kritzinger, Van Niekerk & Ramjee Inc- Nuclear Medicine

September 2015 to June 2021

Provide efficient and professional telephone services.
Assist patients in accurately completing appropriate forms and document all information in accordance to internal policies and procedures.
Ensure patient confidentiality at all times.
Ensure the practice is always neat and tidy.
Assist patients with basic account queries and escalate as necessary.
Collect all co-payments account balances according to nuclear medicine policies.
Scheduling of appointments.
Management of online calendar and diary.
Capturing patient data on the practice accounting software and opening a template in ms word for reporting. .
Taking telephone and other messages and ensuring they reach staff. Ensuring answering machine is operational after hours.
Obtaining correct icd 10 codes for patients and medical aids.
Obtaining authorizations from medical aids and providing patients or staff from other medical practices with correct codes for authorization.

Personal Assistant

Lithographic Proofing

December 2011 to January 2012

Answer phone calls
Respond to emails
Keep the office neat and tidy
General office administration

Matric certificate

January 2013 to December 2013

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies