Vaghen Bechoo

Operations Supervisor

Bidvest panalpina logistics

April 2018 to Actually working here

? Maintaining of specific clients SLA's and KPI measures
? Perform daily tasks within the requirements of the WH customers as set out in their respective SLA's
? Prepare client's KPI reports daily and at the end of each month to show the customers how the facility performed against the SLA
? Monitor WMS's and address any problems/queries (stock control and stock count, checking available space and creating space)
? Attend to customer queries including returns and damages
? Monitor and record authorized overtime and ensure that details are forwarded to the Ops
? Admin Controller and Facility Manage.
? Initiate coaching, counselling and disciplinary actions for all subordinates
? Ensure maximum productivity of WH staff and subordinates
? Monitor the use of Labor Broker staff
? Record all authorized overtime for subordinates daily for monthly submission to HR
? Manage departmental costs by ensuring that operational costs are kept to a minimum unless authorized by Facility Manager
? Ensure that all subordinates carry out their daily tasks within the agreed timelines and against
BPL standards.
Ensure that daily planning of incoming cargo is done to ensure that enough space and resources are available to accept the cargo
? Ensure that Hazardous and compliance inspection checklists have been completed prior to a vehicle/truck entering the premises.
? Ensure that all cargo is received and put-away within the agreed timeframes as per client SLA's
? Ensure that all picking stats are recorded daily for monthly billing and daily KPI reporting
? Ensure that daily and weekly cycle counts are conducted according to client SLA's and requests.
? Ensure that all cycle counts are signed off and stock balances corrected in conjunction with Facility Manager and client where applicable.
? Quarterly, Bi-annual and Annual stock counts conducted in line with client requirements
? Ensure that all pallet transfers and exchanges are recorded on the CHEP Pallet Portfolio system daily for specific clients.

NQF 5 Networking and Tech Support A+ N+

Currently studying

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Availability to travel and work outside the city

Yes

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