Head of Software Development, Senior Project manager

Firmplace Corporation

August 2014 to Actually working here

Manage the delivery of software products in support of the clients Business Unit and software development teams located in US, India and Armenia. Take responsibility for project results and oversee all the aspects of software development, maintenance and support activities to ensure quality product delivery that is both on-time and in-budget. Lead and manage project lifecycle activities from initiation through closure. Participate in needs analysis, requirements gathering sessions....

Manager Software Delivery, Software Delivery Projects? Manager

HSBC Armenia

May 2012 to August 2014

Leading team performing system analysis and development. This can include both development of new applications and on-going support of live systems. Ensure that the products delivered meet business requirements and are delivered on time, within budget and to an agreed level of quality. In charge of implementing best practices and accepted standards. Implement strong planning and resource forecasting techniques, control concurrent projects and resources to meet changing objectives...

Project Manager, Business Analyst

HSBC Armenia

August 2011 to May 2012

: Manage projects according to RBPM (Risk Based Project Management) standards. Apply analytical skills to business requests (which may be high-level or lacking in detail) and communicate these business needs in a clear and unambiguous manner. Work alongside the business to understand their key drivers and metrics to better assess the potential for IT solutions or changes to enhance the business and advise relevant Software Delivery teams of the potential for future projects. Gather business requ

Projects? Director

YEREVAN OFFICE OF NETSOFT USA

February 2007 to November 2010

Management of Development and QA teams. Strategic leadership, implementation and integration of programs in alignment with PMO (Project Management Office) guidelines, policies and procedures. Oversee projects? management from initiation through closure in the health care, financial, insurance and entertainment sectors. Setup and improvement of Customer support, Incident & Change management processes. Coordination of Yerevan and New York resources throughout the SDLC (Software Development Life Cy

Customer Services, Business Analyst

HSBC Armenia

January 2005 to February 2007

Service of company and personal bank accounts in compliance with Central Bank laws and regulations and HSBC Group standards. Financial analysis. Customer relationship management. Sales of HSBC products. Personal loan services. Analysis of Business requirements. Elaboration of functional and non-functional requirements of HSBC Customer Service Management software. Cooperation with HSBC IT department throughout the SDLC (Software Development Life Cycle).

Master degree in economics

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies