Admin Clerk

Ekurhuleni municipality

January 2016 to Actually working here

? Answer calls and respond to emails.
? Handle client?s inquiries both telephonically and by email.
? Research required information using available resources.
? Manage and resolve client?s complaints.
? Provide clients with product and service information.
? Enter new client?s information into system.
? Update existing client?s information.
? Identify and escalate priority issues.
? Follow up clients calls where necessary.

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies