Alarm Response Agent

Global Telematics

November 2010 to Actually working here

? Fuel control and effective fuel management services.
? Monitor and reporting of alarms on various tracking systems.
? Assisting recovery agents with the recovering and safeguarding of vehicles / cargo over the phone.
? Recovery of vehicles in South Africa and across Border (liaising with recovery agents)..
? Monitoring of various recovery systems and vehicles (route monitoring).
? Training and coaching of new Control Centre Staff.
? Typing of reports.
? Building relationships with clients.
? Building relationships with recovery agents.
? Managing a very pressurized control room (life and death situations are par for the course) when my shift leader is out on a recovery in Cape Town.
? Admin Duties around office.
? Data Capturing.
? Fleet controller for large companies, eg. Pick n Pay, Rotek

Small Business Management

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies