Customer service advisor

Dubai design distrect

July 2010 to February 2017

? Handle incoming calls / E-mails from international customer base
? Provide detailed information on trade licences services to customers
? Enter accurate and complete customer information into system
? Process consumer complains within time frames
? Maintain updated records of all customer interactions Essentially receiving up to 70-90 incoming calls from customers daily
? Involved in processing orders, forms and applications
? Accurately recording details of calls and issues on software

Bachelor of commerce and admin

April 2005 to August 2009

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies