Corporate Training Manager

Lords Inn Hotels & Resorts

March 2014 to Actually working here

Overseeing entire Training and Development function of the organization. Corporate Training Manager for 24 hotels & resorts of Lords groups. Imparted Training modules as mandatory culture in Lords Hotels and Resorts. Created a full range of fun and interactive hospitality training, changing employees knowledge, skills and attitude Developing SOPs for various departments and prepare operational manuals for HOD's to ensure adherence of performance for various levels Streamlining operations at each units and co-ordinate with all HODs and General Manager's for refinement of operations. Designing training modules for various levels of employees including operation trainee/management trainees. Imparting on the job and off the job training. Regularly monitoring the performance of the employees in post training period. Innovate and suggest motivational techniques for the employees for better performance and retention. Evaluating and suggesting changes in the existing appraisal system and development of new appraisal system. Responsible for sourcing and recruitment of employees. Attend high profile delegations.

Training Manager

Sarovar Hotels & Resorts

June 2012 to March 2014

Responsible for all Training and Development & HR activity of the hotel Planning, implementation & day-to-day functioning for training. Successfully implementing training program for all the departments. Initiated various training program for staff, Supervisors & Executives. Supervise all personnel actions including, hiring, performance appraisal, disciplinary actions, and vacation schedules Developed Supervisory Development program & initiated the same. Developing Training Modules Coordinate and manage recruitment, screening, and interviewing of applicants Recruiting employees of all level Auditing all the departments in the hotel Manage employee of the month nominations Involvement in Campus Interviews & Induction training for New Joined Employees. Spot check on grooming for all the departments in Hotel, mainly staff exposed to guest. Carrying out any reasonable request made by the Managers or the General Manager.

Assistant Training Manager

TRT

January 2009 to May 2012

? Responsible for all Training and Development & HR activity of the hotel
? Planning, implementation & day-to-day functioning for training.
? Coordinate and manage recruitment, screening, and interviewing of applicants
? Successfully running training program for all the departments.
? Recruiting employees of all level
? Supervise all personnel actions including, hiring, performance appraisal, disciplinary actions, and vacation schedules
?Establish and maintain effective employee relations.

Trainee

Taj Hotels Resorts and Palaces

December 2004 to March 2005

Trainee

Student

Mohammed Sathak

Actually working here

B.Sc,Hotel and Catering Management

Bachelor Of Science

2003 to 2006

B.Sc

2003 to 2006

Diploma

2003 to 2004

Diploma

2003 to 2003

12th

2002 to 2003

Career Goals

Management professional experienced across various international and Indian hospitality brands like Taj, Sarovar and Residency Group. Always strive to enhance customer experience through paradigm shift in training methodologies and continuous improvements. I am passionate about serving customer and enhancing their satisfaction levels.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies