Corporate Receptionist

Fairheads Benefit Services

September 2020 to Actually working here

Greet and welcome clients and visitors in a courteous and professional manner.
Announce and direct clients and visitors to appropriate personnel.
Answer, screen and forward all incoming calls in a professional manner, and routing calls as necessary .
Take accurate messages for those who are not contactable and forward messages to the relevant.
Person timeously, whether via e-mail or a handwritten message.
Acquire a working knowledge of the fairheads structure/systems to ensure the correct and.
Accurate routing of calls/queries.
Always promote a professional image of the company and be knowledgeable about the services the company provides.
Responsible for announcing staff birthdays and anniversaries (via e-mail); and ensuring that the list is kept current and up to date.
Ensure that meeting rooms are kept clean, tidy, and relevant equipment are in working order.
Schedule meeting rooms and update meeting room calendars.
Co-ordinate courier services and deliveries.
Responsible for catering arrangements for meetings.
Handle day to day building maintenance queries, cleaning requirements and ad-hoc building issues with building manager.
Book fairheads parking bays for visitors/clients on system.
Co-ordinate and liaise with monthly services providers and contractors such as sanitec, cleardata, oasis water, distinctive cabling, etc.
Responsible for arranging telephone service call outs.
Assist with metrofile retrievals and stock orders.
Ensure staff lists and telephone extensions are up to date and staff telephone list available on the.
Intranet.
Responsible for building access cards i. E. Ordering access cards for new staff, de-activation of access cards, and ensuring that a proper record of control is kept.
Aware of relevant health and safety regulations and procedures and have a full understanding of the emergency procedures.
Assist with written translations and indexing as and when required.
Seek opportunities to develop skills and understanding that will enhance own performance in the role.
Perform other ad-hoc administrative duties and assist other as and when required.
Assist the office manager with various business as usual and other tasks daily.
Assisting with walk ins with their funds queries and screen them and capture their contact details.

PA to HR Executive

PPECB (Perishable Products Export Control Board)

October 2019 to February 2020

Manage scheduling, communication, and travel coordination for the hr executive coordinating meetings, securing the availability of personnel as requested by hr exec.
Support participation in staff meetings, departmental meetings, senior management team meetings, and board meetings; take notes and follow up action items related to such meetings.
Develop relationships with key operational contacts, both internal and external.
Always ensure confidentiality (the position have access to highly confidential information).
Providing feedback and/or reports as necessary.
Time management.
Filing documents for ease of reference.
Assisting with general and personal tasks for human capital managers .
Managing building & 2 cleaners and driver of the company.
Capturing timesheets and invoices for the team and building management.
Human capital team assistant to 3 managers .
Timesheets & travel bookings for specialist when the skills administrator is not available.
Stationery ordering & groceries for the head office.

Receptionist

PPECB

October 2017 to September 2019

Answering of telephone.
Taking messages when person asked for is not available.
Making trunk /international calls upon request.
Receive visitors/ messengers, parcels & alert person asked for.
Ensuring visitors sign the visitors? book.
Paging staff when necessary.
Updating of internal h/o internal contact list.
Receiving and distribution of mail.
Invoicing - assisting pa to ceo with purchase orders and purchase requisitions.
Boardroom bookings on outlook.

PA to MD / Receptionist

Efficient Select

November 2015 to May 2017

Updating segments and run rankings reports on fact set system.
Update the my fund manager on ever lytic system.
Monthly stats, reports & fund fact sheets to clients.
Quarterly minutes ? investment committee meeting.
Answering incoming calls and directing them to relevant staff.
Boardroom bookings.
Meeting setups on ms outlook calendar.
?allocating of parking to visitors.
Diary management for the md.
Payment requisitions and expense claims.
Updating of company asset register.
Invoices.
Petty cash management.
Kitchen grocery order, stationery & courier handling.
Flight bookings / hotel accommodation and car rentals/ md & cio and event organizing.
Interviews scheduling and preparation of cv?s & after interviews letters.
Leave calendar .

Team Assistant

International Finance Corporation / World Bank Group

April 2014 to September 2015

Provide secretarial assistance to financial specialist which includes a manager. Organize travel arrangements for team. Preparation of correspondence and documents ensuring compliance with ifc/ world bank procedures and standards to meet deadlines. Undertake ad hoc duties that may be assigned. External contacts - government officials, consultants provide service. Maintaining unit files and contact database and calling clients via email also. Act as a backup to other colleagues in their absence during a busy period. Answering switchboard and and customer service.

Team Assistant

Council for Geoscience

September 2013 to January 2014

Respond to correspondence, process travel reimbursements, compile reports and prepare contracts. Edit, modify or create paperwork such as forms, news letters, invitations, brochures, Press releases or newsletters. Record or minute taking in departmental meetings. Distribute relevant information to recipients, internal or external to via postal mail, email or fax. Monitoring departmental funds and spending, including budgets for various areas of department or assigned projects

Administrator / Assistant to MD

Vibe Technologies

January 2012 to August 2013

Receive and assist visitors and telephone callers. Take action during project manager's absence, use initiative. Typing and travel, hotel and car arrangements for MD and Manager. Maintain effective filing system. Maintain general office management including administration, setting up electronic file structures. Sending out invoices and follow up. Diary management of MD. Collation of reports from project Manager on monthly basis and taking minute of staff meetings and client meetings (eg. Vodacom main client)

Administrator / Assistant to MD

Gaming Laboratories Africa

April 2008 to November 2011

Report writing, filing and archiving. Updating of database. Signing in all incoming mail. Purchase on order system. Mail , fax and couriers. Accounts receivable follow up. Personnel Induction Admin. Minutes taking and board meetings. Diary management of MD. Answering of switchboard. Travel admin bookings and liaise with Europe office and Visa application

Marketing Assistant / Assistant to MD

Muller Marketing CC

August 2007 to March 2008

Provide secretarial support to MD and Marketing Manager. Diary management and hotel, flight, car rental and hotel Bookings. Creating monthly invoices for client Platinum Stars and Royal Bafokeng Sport Holdings for Public Relations and Corporate Identity. Coordinating Conferences and Launches. Type documents and format reports. Liaise with Speakers and Government officials.

Human Resources Administrator

Old Mutual Head Office

April 2007 to July 2007

To ensure timeous and accurate completion of all matters relating to Old Mutual education trust office administration. To pay accounts on Oracle Financials system of students to universities and student reimbursements. Draft contracts and reporting budget variance, Merit list. Receive and assist departmental visitors walk inns and calls. Take action authorized during Line Manager's absence. Typing as requested by department. Maintaining effective filing system electronic and general Office management including administration. Travel to meet students in different institutions termly or need be. Extensive use of email with attachments.

Receptionist/ Admin Assistant

Pension Funds Adjudicator (FSB)

November 2006 to March 2007

Effective running and Administration o filing system.provide admin support to New complaints Unit team. Assist with allocating of reference numbers and general admin on the system. Verify, validate, capture and import data received on hard copy and electronic documents from complaints efficiently and accurately. Scanning of incoming and outgoing documents. Maintaining the database to ensure that the information is correctly captured. Attending to administrative enquiries and receive visitors and telephone callers. Switchboard operator relaying calls to adjudicators or staff.

Junior Secretary - Centre for Extra Mural Activities

University of Cape Town

August 2004 to December 2005

Answering switchboard and relying calls, messages to staff. Short course registration and course notes. Typing of documents and do checking of venues before the day of Summer School. admin duties and ad hoc.

Diploma in Human Resources Management

January 2020 to January 2020

Certificate in Professional Communication & Office Management

January 2019 to January 2019

RPL - Office Finance

January 2018 to January 2018

Certificate in Human Resources Management

January 2017 to January 2017

Office Management & Technology

January 2002 to January 2004

Matric

January 2000 to December 2000

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies