Technical support consultant

WNS Global Services

February 2016 to Actually working here

Telkom TECHNICAL SUPPORT in copper twisted-Pair; Wi-Fi technology; Fibre-Optic lines & mobile platforms in accordance with Telkom?s fixed-line (ADSL) & wireless INTERNET-SERVICE support in troubleshooting & router configuration; Telkom fixed-line & testing (ADSL & Normal line) & fault logging, fault querying & fault updates for customers. Customer portfolios; Configure account details. Internet email setup & configuration; Analysing ADSL flows, processes & systems.

Information computer technology

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies