Personal Legal Officer

Standard Bank of South Africa (Johannesburg)

March 2014 to February 2015

? Identify, build and maintain key relationships with relevant stakeholders ensuring effective communication and reporting at all levels
? Collections of Overdue accounts on all types of SBSA cheques & loans products, obtaining promise to pay for the required amount due, ensuring efficient and quality service to customers.
? Resolution of customer complaints and queries posed to fellow agents to reduce call escalation and promote customer satisfaction and bank?s public image.
? Compliance with S

Legal Clerk

Madala Komape Attorneys

December 2009 to January 2010

? Consulting with legal administrative duties.
? Serving as the administrative support system for the team in handover of treated accounts to attorneys.
? Accountable for requesting copies of agreements (opening/security documents) via email to metrofile & Key Document Retrieval (PBB Document Processing & Management).
? Accountable for daily phoning the bank?s branches for opening documents when not retrieved from Metrofile & Key Document Retrieval (PBB Document Processing & Management).
? Resp

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies