Call centre agent

AEGIS/Gidani

January 2012 to June 2012

? Handle customer inquiries both telephonically and by email
? Research required information using available resources
? Manage and resolve customer complaints
? Provide customers with product and service information
? Route calls to appropriate resource
? Follow up customer calls where necessary

BCom Marketing

Currently studying

Career Goals

Industries of interest

Music Industry

Areas of interest

Call Centers / Customer Service

Availability to travel and work outside the city

No

Interests and hobbies