Customer Care Admin in SASSA

Bloemfontein, Free State, South Africa
Current:SASSA

Job Experience

Customer Care Admin

SASSA

June 2003 to June 2017

Handling of social grants enquiries, Ministerial, Personal and Telephone enquiries relating to a variety
of social grants.
Ensuring that written enquiries are effectively handled and responded to within the stipulated time frame.
Ensuring that all telephonic enquiries are attended to within the stipulated norms and standards.
Motoring of pay points and services points ensuring effective customer care.

Education

Languages

English

Medium

IT skills

Word and Excel

Medium

Other Skills

Co-operate very well with his colleagues. A humble person. Have good relations with the management, colleagues, and customers.Has good interpersonal s Co-operate very well with his colleagues.work ethics such as wearing staff uniform, be on time for work. The official is a humble person. Have good re

More Xolile

Career Goals

I have knowledge in Customer Care Application training.
Dispute Resolution Mechanism and Regulation 26(A).
I takes pride in the work that I do and always strives for perfection.
My work is always neat and professional.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies