Regional Sales Manager (Sub Sahara Africa)

Winncom technologies (EU)

February 2020 to June 2021

Identifying and acquiring new customers, as well as up-selling to the existing customer base across the region.
Managing all sales and marketing vendor activities for winncom technologies eu within sub-sahara africa.
Finding potential customers and creating positive relationships.
Ensuring winncom technologies eu brand is accurately represented in all sales communication- from sales leads to existing customers.
Forecasting sales goals and keeping tabs on the needs of the market.
Relaying customer insights and sales data to product team and operations to support product development.
Helping to set sales goals and monitoring their progress, making improvements or adjustments when needed.
Analyzing market trends and competitors? activities in region and report the same to help forecast on shipment activities.

Sector Manager ?Hospitality and Retail

Telkom kenya

January 2017 to January 2020

Draw the sectors strategy and communicate the head of corporate strategy to the team with the set expectations.
Manage a team of three people with a portfolio base of 11 million monthly recurring revenue .
Assist the team in acquiring and maintaining new business for telkom kenya?s enterprise division.
Increase the portfolio revenue for our monthly set target with the team .
Act as first point of escalation on behalf of the team to get client issues sorted speedily .
Liaise with product development managers to develop solutions for the hospitality sector .
Generate new business in the enterprise hospitality and retail portfolio.
Advising new businesses on latest ict innovations and trends.
C-level engagement and relationship building to drive retention and sustain revenue growth.

Account manager

Liquid telecom kenya

March 2016 to Actually working here

Acquire new customers on behalf of liquid telecommunications kenya ltd, primarily .
Within a target base of national in-country customers operating both nationally (in-country) regionally (pan africa) and globally.
- increase revenue by securing contracted incremental business for the liquid telecom kenya whilst delivering a world class level of customer relationship management through a solution sale based approach. .
-key company interfaces responsible for establishing strong one to one long term relationships with key decision makers / influencers up to c level within the customer that result in the winning of new incremental revenue. .

Account manager

Accesskenya Group

July 2011 to March 2016

Act as an interface of communication between client and client engagement team.
Responsible for initiating all communication within the delivery and client relation team.
Act as an immediate point of contact within the delivery and from client side.
Responsible for handling client requirements & escalations and facilitating the problem resolution by direct calling to the client, whenever needed.
Responsible for initiating all business development activities for the organization.
Responsible for sending the company proposal and business presentation to the prospective clients.
Responsible for making outbound calls and lead generation.
Facilitating the growth of the organization?s annual revenue through growth of new business (within designated portfolio) and expanding wallet share across all products .
Develop strategies and tactics to retain market share through continuous improvement of existing service levels through training .
Drive service excellence by planning, monitoring and managing the .
Implementation and continuous enforcement of product slas, services standards and service initiatives in line with company values, industry benchmarks and limits of authority.
Assume ultimate responsibility for management and resolution of customer complaints / problems .

Public relations

Currently studying

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies