Group Manager - Operations in WNS Global Services Philippines Inc.
Job Experience
Group Manager - Operations
WNS Global Services Philippines Inc.
April 2015 to Actually working here
?Manages operations for a Financial Account ? Investment Banking/Personal Insurance
Deputy Manager - Operations
WNS Global Services Philippines Inc.
March 2010 to March 2015
Managed operations for several lines of business(Brokerage Service Recovery, Annuity Estate Settlements, Brokerage Estate Settlements, Mutual Fund Estate Settlements, Case Management Estate Settlements, Insurance and Annuity Written Transactions, Mutual Fund Custodial Transfer, Service Recovery and Written Transactions, Mutual Fund Transactions and Service)of a major U.S. Financial Firm
Assistant Manager - Operations
WNS Global Services Philippines Inc.
September 2009 to March 2010
Managed a team of agents, quality assurance specialists, trainers, and team coaches
Team Manager
Convergys
May 2007 to September 2009
Managed a team of agents and subject matter experts
Education
BS Business Management & Entrepreneurship
San Beda College (Filipinas)June 1999 to March 2003
Languages
IT skills
Other Skills
More Ryan
Career Goals
Industries of interest
Areas of interest
Availability to travel and work outside the city
No