Uju Chinwuba

Guest Relations Executive

The LILYGATE,Lagos

November 2016 to Actually working here

I am at the forefront of customer service delivering top notch, upscale and professional guest service experience to guest and potential clients. I monitor daily bookings and prepare arrival rooms prior to check in of guests. I conduct facilities and room shows to potential guests. I liase daily with other departments to make sure the promises values and services are delivered to the guests. I listen to and resolve guest complaints timely. I assist in decision making in the absence of front office manager.

B.sc Physics

January 2011 to September 2016

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies