Transhipment Controller

Thrutainers International

February 2015 to November 2015

Responsibilities .
- arrange the inbound transhipment / oncarriage of cargo via south africa to final destination. Ensure all required documents have been received and processed in the required time frame. .
- ensure transhipment status is regularly updated per shipment. (within the sheduled outbound frequency or less) .
- query resolution. .
- ensure that shipments are moved to final destination asap and remain within advertised frequency. .
- educate agents to utilize track and trace facility for status updates and tracking of cargo. .
- ensure acquittals are received from service provider. .
- fcms - file content management system. .
- fcms - acquittal filing. .
- process creditors over-boarder invoices for payment. .
- invoice over-boarder files. .
- cost over-boarder files. .
- clear sentry reports on a daily basis. .
- update track and trace facility for all via south africa transhipment carg. Details include ata /unpack date and release to the consignee date. Educate outbound agent to also update track and trace. .
- calling customers to secure cargo. .
- control movement of cargo to states warehouse within prescribed time frame. .
- emails - reading and replying to emails within 24 hours of receipt and assigning emails. .
- back up for appointed buddy. ( assist when employees are away from work - handle their desk. ) .
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Accomplishments .
- the ability to work in a team. .
- i was offered a permanent position within the first two months due to my work ethic and enthusiastic nature. .
- ability to work with passion and turn challenges into opportunities. .
- being an extremely fast learner and dedicating myself to my job. .
- my manager as well as general manager of the company refer to me as a " breath of fresh air ' .
Due to the way i commit myself and uphold the name of the company. .
- ability to make tough decisions and set tough standards. .
- creating a positive environment. .
- good customer service skills. .
- the ability to consistently deliver on promises. .
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Skills used .
- computer skills .
- excellent verbal and written communication skills. .
- time management .
- customer care / ensuring customer satisfaction. .
- ability to prioritize and multi-task .
- ability to work in a team .
- ability to work under pressure .
- attention to detail .
- being well organized.

Career Goals

Industries of interest

Areas of interest

Availability to travel and work outside the city

No

Interests and hobbies