Call centre agent

Homemark Afrizon Telecomunications

April 2015 to November 2015

? Ensure all target allocated are achieved by proactively upgrading customers contracs.
? Identifying opportunities to sell more products and services to prospective Vodacome customers.
? Interacting with customers in a manner that their expectations are met.
? Continually focusing on improving the quality of customer service.
? Ensuring that all interactions are aligned with the Vodacom Brand experience.
? Participating in creating a superior sales culture and contributing to an optimal sales environment.
? Selling of Vodacom contracts.

Driver/messenger

lehlohonolo Music Production

October 2009 to Actually working here

matric

Currently studying

Career Goals

I take initiatives in most cases
I work well under pressure
Am a team player
I am competent in whatever task assigned to
I have the ability to plan and organise
I communicate well with executives
I have the ability to multitask
I possess excellent customer service
I have the ability to manage time
I possess excellent administrative and communication skills.

Industries of interest

Areas of interest

Availability to travel and work outside the city

Yes

Interests and hobbies